Your order will be dispatched within 2 working days (unless otherwise requested) and delivered using an overnight signed for courier service from Parcelforce. All our meat is delivered in an insulated box designed to keep your order in fridge like conditions for the 24 hours of the delivery period. Standard delivery can be made on Tuesday to Friday from 7am onwards - you can specify your preferred delivery date when you checkout.Delivery is free for orders over £85, £7.95 for orders between £20-£85 and £11.95 for orders under £20. Additional charges apply for morning and Saturday delivery slots regardless of order value. Find out more about delivery.
Returns & Refunds
We want you to buy our goods with complete confidence. We take great pride in the quality of our goods but if you are not completely satisfied with the meat you receive, please contact us to explain what has gone wrong and we will endeavour to replace, refund or give credit for any defective goods (according to your wishes). You also have statutory rights to return certain types of goods, set out in our terms and conditions.
Frequently Asked Questions
Are your products supplied fresh or frozen?
We often freeze our game so that we are able to supply seasonal meat all year round but typically thaw the meat for 24 hours prior to dispatch. We are happy to send meat to you frozen if you prefer. Read more...
Can you tell me the ingredients of your stuffings and processed products?
Yes, full ingredient lists are available. Read more
We will be delivering Christmas orders up to Thursday 22 December - select your preferred delivery date on the calendar at the checkout. Place your orders by Sunday 11th December - we will be unable to fulfil any Christmas order after this date.
If you are collecting from our premises in Blaxhall, you are welcome to collect on Friday 23 December - please request this in the special instructions box at the checkout.
New Year 2016/7
We will be delivering between Christmas and New Year on 29th and 30th December. Last date for orders is Thursday 22nd December.